Refund policy

Hamari koshish hoti hai ke aapko best quality footwear provide ki jaye. Agar kisi wajah se aap apni purchase se satisfied nahi hain, to aap neeche diye gaye terms ke mutabiq return ya exchange request kar sakte hain.

1. Return & Exchange Eligibility

Aap product receive karne ke 7 din ke andar return ya exchange request kar sakte hain agar:

  • Size issue ho

  • Product unused ho

  • Original box/packing mein ho

  • Manufacturing defect ho

  • Wrong item deliver hua ho

Important: Product worn, damaged, ya dirty condition mein return accept nahi hoga.

2. Size Exchange Policy

Hum size exchange allow karte hain agar:

  • Product unused ho

  • Sole par scratches na hon

  • Original packaging available ho

Customer sirf exchange shipping charges pay karega.

3. Non-Returnable Items

Neeche wali items return/exchange nahi hongi:

  • Sale / Discount products

  • Used footwear

  • Clearance items

  • Customized orders

4. Return Process

Return ya exchange request ke liye:

  1. WhatsApp ya email par contact karein

  2. Order number share karein

  3. Product ki clear photos bhejein.

  4. Approval ke baad return address provide kiya jayega

Without approval koi return accept nahi hoga.

5. Refund Policy

Refund sirf following cases mein milega:

  • Defective product

  • Wrong item delivered

  • Out of stock issue

  • Order cancel before dispatch

Refund method:

  • Bank Transfer / EasyPaisa / JazzCash / Original Payment Method

Refund processing time: 5-7 working days

6. Return Shipping Charges

  • Hamari mistake ho → Shipping free hogi

  • Customer reason ho (size change etc.) → Customer shipping pay karega.

7. Damaged or Wrong Product

Agar aapko damaged ya wrong item mile:

  • 48 hours ke andar contact karein

  • Product ki photos share karein

8. Cash on Delivery (COD) Orders

COD orders confirm hone ke baad dispatch kiye jate hain. Fake orders ki surat mein future orders block kiye ja sakte hain.

9. Order Cancellation

Order dispatch se pehle cancel ho sakta hai. Dispatch ke baad cancellation possible nahi hogi.

10. Contact Information

Store Name: https://sliderspk.site/
WhatsApp: +92 341 6671768
Email: Sliderspk9@gmail.com